Privacy Policy for Pilgrim Guide
Effective date:20 April 2026
Pilgrim Guide ("we", "our", or "us") respects your privacy. This Privacy Policy explains
how we collect, use, and protect your information when you use the Pilgrim Guide mobile application.
1. Information We Collect
a. Information you provide
- Name, email address, or profile details if you sign in using Apple or Google.
- Information you choose to include when contacting a scholar via email through the app.
- Any information you voluntarily send to us for support.
b. Automatically collected information
- Device information such as device type, OS version, app version, and language.
- App usage and diagnostic data (crashes, performance).
c. Backend services
We may use Firebase services (Authentication, Firestore, Analytics, Crashlytics, Remote Config)
to operate and improve the app.
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2. How We Use Your Information
- To provide and maintain app functionality.
- To authenticate users (if login is used).
- To improve performance and fix issues.
- To respond to user support requests.
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3. Ask a Scholar Feature
Pilgrim Guide provides an "Ask a Scholar" feature that allows users to send their questions via email
(using their email app such as Gmail) to a designated scholar.
- Your question is sent directly through your own email account.
- We do not store, read, or process the contents of your email.
- Any information you include in your email is shared at your own discretion.
We recommend that you do not include sensitive personal information in your messages.
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4. Sharing of Information
We do not sell your personal information.
We may share data only with trusted services required to operate the app, such as:
- Firebase (Google) for authentication, storage, and diagnostics.
Information may also be disclosed if required by law or to protect users and the app.
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5. Data Retention
We retain data only as long as necessary to provide services and comply with legal obligations.
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6. Children's Privacy
This app is not directed to children under 13. We do not knowingly collect data from children.
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7. Security
We take reasonable steps to protect your data, but no method is 100% secure.
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8. Third-Party Services
- Google Firebase
- Email apps such as Gmail (used by user to send questions)
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9. Your Choices
- You may choose not to log in.
- You may stop using the app anytime.
- You may contact us to request data deletion (if applicable).
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10. International Users
Your data may be processed in different countries depending on service providers.
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11. Changes to This Policy
We may update this policy. Updates will be posted here.
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12. Contact Us
Hamza Rehan
Email: hamzarehan83@gmail.com
Website: Pilgrim Guide Website